Refund policy

Contact us to request a RMA#. Include in your email the original order receipt with an explanation of what the problem is. We will provide information on how to exchange your grill cover and a RMA# within 48 business hours. You will need to mail the item back at your expense. We will charge $13.00 to ship the exchanged grill cover back to you. A cost of $13.00 is also applied for same cost exchanges plus the shipping charge of $13.00 back to you. A cost of $15.00 is applied if it's a increase in price exchange. We don't exchange or return grill covers that are dirty on either the inside or outside.

** This is for exchange only. No refund will apply to original order ** These fees cover the cost of making a new cover and shipping it back to you. Exchanges will not be process until original is returned.